Introducing Spira Premium Services: We're Here to Maximize Your ALM Success!

19-Dec-2025 by Kendra Stansel Company News

At Inflectra, we are thrilled to announce the launch of Spira Premium Services, our new, comprehensive suite of expert-led consulting and enablement solutions. We designed this offering specifically to help your team maximize the value of your SpiraPlan investment and truly streamline your entire software delivery lifecycle.

Whether you're navigating complex SDLC processes or struggling with requirements or test management maturity, our experienced team is here to help.

We know that navigating the complexities of the software delivery lifecycle can be challenging. Whether you're struggling with requirements management maturity, facing hurdles integrating Spira with your development toolchain, or simply looking to fine-tune your processes, our experts are ready to provide hands-on support.

Spira Premium Services is our commitment to partnering with you. We want to ensure you don't just use SpiraPlan, but that you use it optimally to achieve higher efficiency, better quality, and faster time-to-market.

 

Delivering Business Outcomes: Maximize Your SpiraPlan ROI

Our expertise is backed by results that move the needle for the entire organization. Customers leveraging the Inflectra Suite and professional guidance have achieved significant, quantifiable business benefits:

  • Financial Impact: Achieve up to 35% Cost Reduction and 40% Productivity Gains. These are metrics that justify investment.

  • Speed & Efficiency: We help teams reclaim time, with one customer saving 60% Time in Planning and 65% in Development using our AI features. Reclaim this time to release faster and smarter.

  • Quality & Risk: Organizations have reported 80% Improvement in Test Coverage and leverage AI-driven risk prioritization to find hidden risks that the human team did not anticipate. Proactively find hidden risks and turn audit prep from panic to routine.

  • Governance: Achieve consistent, auditable traceability and stakeholder accountability across the entire lifecycle.

 

A comparison table of Spira Premium Service tiers: Silver, Gold, and Platinum. Key features include monthly screenshare support sessions (2 for Silver, 4 for Gold, 6 for Platinum), annual assistance hours (2, 4, and 12, respectively), access to Inflectra Campus, and specialized features like strategic roundtables and 1:1 product team meetings in the higher tiers. The annual investment is 18,000 for Silver, 36,000 for Gold, and 72,000 for Platinum.

 

How We Can Help: Our Core Service Areas

Spira Premium Services is structured to provide flexible, high-impact engagements tailored to your unique organizational needs:

Targeted Optimization

We offer focused engagements to quickly improve core areas of your SpiraPlan implementation, enabling real-time visibility and data-driven decisions:

  • Requirements organization and Release planning.

  • Test management structure and execution workflows.

  • Risk management and related prioritization (critical for mitigating enterprise risk).

  • Reporting, dashboards, and advanced analytics.

Strategic Advisory & Implementation

Benefit from our expert guidance and hands-on support for foundational success, helping you break free from vendor lock-in and tool sprawl:

  • ALM process assessment and architecture reviews.

  • SpiraPlan configuration best practices and governance.

  • Design and implementation of custom workflows, fields, and artifacts.

  • Advanced integrations with your CI/CD pipelines, test automation, and other DevOps tools (we are tools-agnostic by design, with 80+ free integrations).

Migration Support

We ensure a smooth, predictable, and low-risk transition, making leaving legacy systems like Jira, ADO, TestRail, or OpenText ALM safe and easy:

  • From legacy ALM and test management systems.

  • From disconnected spreadsheets or manual workflows.

  • From older Spira implementations that need modernization and upgrades.

Training & Enablement

We will rapidly upskill your team with personalized, role-based training to drive adoption and proficiency, future-proofing skills by shifting focus from "tester" to Quality, Safety, and Risk Engineer:

  • In-depth training for Requirements Management.

  • Test planning and execution best practices.

  • Agile product management and sprint planning within SpiraPlan.

  • Advanced reporting and traceability best practices.

Event Plans

An event plan is a pre-agreed support runbook for a specific, time-bound, higher-risk business event where the customer needs elevated coverage and tighter operational controls than normal “business-as-usual” support.

Our event plans typically cover:

  • Event scope and success criteria: what’s happening (e.g., major release, migration/cutover, data center move, peak season traffic, regulatory filing window) and what “good” looks like.

  • Roles and contacts (RACI): named customer and vendor stakeholders, escalation owners, and a single “event commander”/primary point of contact on both sides.

  • Coverage model: days/times, time zones, on-call rotations, bridge lines/war rooms, and whether you have dedicated engineers (and what skills).

  • Environment and change controls: impacted systems, versions, integrations, maintenance windows, change freeze rules, and approval/rollback procedures.

  • Risk register and mitigations: top failure modes, dependencies (cloud provider, SSO, database, CI/CD), capacity assumptions, and contingency steps.

  • Operational procedures: incident triage flow, severity definitions for the event, response-time targets, comms cadence, and how updates are delivered (Slack/Teams, email, status page).

  • Escalation and decision paths: who can authorize rollbacks, hotfixes, config changes, and who engages third parties.

  • Observability and readiness checks: pre-event health checks, monitoring dashboards, log access, synthetic tests, performance baselines, and “go/no-go” gates.

  • Deliverables and post-event review: timeline of checkpoints, issue tracking expectations, final report, and a retrospective with action items.

 

We are excited to work with you!

If you are interested in exploring how Spira Premium Services can benefit your organization, contact us or reach out to your Inflectra Account Manager today.