I knew a QA director, this was a dedicated guy. He worked day and night to make sure they released quality code to their customers. He understood the value of QA on making a company shine. The company had a scheduled release on Monday; it was major and had been promised. This guy worked all weekend to QA the new release and found several stopper defects - Severity 1, the really bad kind!
How many of you have been there? You have to make a major decision that could negatively impact the entire company. In your mind you are weighing, is it really a Sev1? Could we release with notes? What should we do?
Being that it was late on Sunday, Yes he had worked all weekend to do the cycle, he had no choice but to stop a release scheduled for Monday morning.
That was the right call.
There was no one who could rewrite the release notes. There were several Sev1 defects that affected major business processes. Sure, management would not like it, but stopping the release was better than souring the customers with an unworkable release.
Monday came, the QA director went in, and was promptly let go, yes fired for stopping the release. Unexpected, YES. The right thing to do, NO!
I would propose that the real problem here is not a stopped release, but a fundamental breakdown in the SDLC.
The moral of the story, talk to management; let them know the real cost of a bad release. Let them know when testing should be done. Stay informed as to release cycles and by all means, participate in the planning. QA input on a release should not just be at the end, It should be everywhere from inception to release.
This is a real story, the names have been omitted to protect the innocent (and the not so innocent!).
Our mission to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development and testing lifecycles, so as to decrease the time to market and increase return on investment.
At Inflectra, we are fully committed to provide our customers with the very best products and customer service. We believe in going the extra mile to ensure that each customer is satisfied with our software products. We have the experience and the commitment to deliver the products customers need to deliver their projects and assure quality every step of the way. (Learn More)
We are so confident that you will be fully satisfied with our products that we offer a 30-day, unconditional, money back guarantee! (Learn More)