March 14th, 2017 by inflectra
Many people start out using a tool because they have heard of it, or because a colleague recommended it. However they don't always look at the features they need or the time and money it will cost to get it up and running, delivering value.
So we thought it would be useful to take a look at Zendesk, a popular help desk tool and see why you might want to switch to KronoDesk 2.0.
KronoDesk is a powerful and easy to use alternative to Zendesk. Here's the top 5 reasons you should consider switching...
SpiraTest combines test management, requirements traceability & bug-tracking
SpiraTeam brings your teams together, managing the entire application lifecycle
SpiraPlan lets you manage your programs and portfolio of projects like never before
Orchestrates your automated regression testing, functional, load and performance
The ultimate test automation platform for web, mobile, and desktop applications
The help desk system, designed specifically for software support teams
Cloud hosted, secure source code management - Git and Subversion
Exploratory testing capture tool that automatically records your testing activity