July 12th, 2022 by inflectra
Several eagle-eyed users have noticed that for most users in Spira 7.0, we have removed the Add Comment button on all the artifact details pages. There is actually a good reason for this, based on some usability issues that users were having with the previous version.
Originally when we released Spira 5.0 with its latest UI, we did not have a specific 'Add Comment' button. Instead, users simply use the main 'Save' button instead. This allowed them to enter in the data in the various fields, compete any workflow transitions, fill in any required fields, add a comment, and commit these changes with a single Save button.
However there was a problem - what if a user did not have Edit permissions from the item in question, but simply wanted to add a comment as feedback? This was solved by adding the 'Add Comment' button next to the comment field for those users. Now read-only users could safely add a comment, and all was good with the world?
Or was it....
The problem is that when a user entered a comment and clicked 'Add Comment', if they had Edit permissions, it would trigger a change to the artifact so that when you tried to navigate away, you would be prompted to Save any changes. Worse still, if your workflow requirement a comment to be entered to save the artifact at the current status, you would need to add a second duplicate comment, just to save the changes:
Based on the feedback and observations that having a separate Add Comment and Save buttons was confusing and resulting in duplicate work, we made the following changes in our latest release (7.0):
And there you have it!
And if you have any questions, please email or call us at +1 (202) 558-6885
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