August 17, 2026
AI is not making quality assurance less important. It is expanding the QA mandate.
For decades, quality teams have focused on a familiar set of questions: Did the software meet its requirements? Did the integration work? Did a new release introduce a regression? Did the system produce the expected result?
Those questions still matter. But as organizations begin deploying generative AI and autonomous agents into production, quality leaders face an additional challenge: assuring systems whose behavior cannot always be specified in advance.
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March 31, 2026
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