A customer of ours asked for a custom report / graph for displaying the count of incidents by project and by priority.
We had a customer that was integrating Spira that was hosted on-premise with a cloud instance of KronoDesk. When they used the feature to log the incident in Spira from a KronoDesk ticket, the incident was created in Spira, but the information did not reflect back in KronoDesk, and an error message was displayed.
One of the benefits of using Inflectra software is that you get unlimited upgrades for the first year and as long as you maintain an active service plan. This articles describes the process for upgrading your installation of SpiraTest, SpiraPlan, SpiraTeam or KronoDesk to the latest version. It also answers many common questions about the process.
We have had several requests for sample code illustrating how to access the Spira 6.0 REST API in C# code. You can of course use the SOAP API instead where Visual Studio auto-generates the C# code for you, but since we have a complete REST Unit Test framework in C#, we are sharing the sample code
Sometimes you want to delete the sample users in SpiraTest, SpiraTeam or SpiraPlan. This article explains the steps for doing this.
You can manage and delete all sample data from the "Manage Sample Data" system admin page.
If this page is not available (for instance you are on a version older than 6.5) you can delete the sample data manually.
This document contains an overview of how to setup and configure SpiraTest, SpiraTeam or SpiraPlan in a load balanced web farm scenario. It contains links to additional information from Microsoft, and community resources related to the scenario.
When you run a test with Spira (via RapiseLauncher) you may get a `Blocked` status for a test run. It is displayed in the Test Runs view and Test Sets view both in Spira and Spira Dashboard in Rapise.
We have had some customers looking to upload files to Spira using our REST API. This article provides some sample code.
We have had some customers looking to upload files to Spira using our REST API. This article provides some sample code.
We had a customer that was looking for a more automated way to remove test cases from a test set. The good news is that our REST API makes this easy.
A customer recently asked us for some diagrams that illustrate the logical system and application architectures for use in their documentation of the system. We thought these diagrams might be useful for our other customers.
This knowledge base article describes how to connect to the SpiraTest, SpiraPlan & SpiraTeam SOAP web services using Java code. It assumes that you've generated the SOAP proxy classes using JAX-WS. If you need to download pre-compiled versions of the classes, they can be downloaded from our website at: JavaSoap30Classes.zip
Although we have comprehensive documentation published on our website regarding the Spira REST API, sometimes users need some additional examples. In this article we publish an example of how to record a new test run using our REST API.
One of the most common needs when using the Spira REST API is the ability to update an item in the system (e.g. test case, requirement, task, defect, etc.). This article explains how you can use the REST API to do this.
The SQL Server Database Engine Tuning Advisor examines how queries are processed in the databases you specify, and then recommends how you can improve query processing performance by modifying database structures such as indexes, indexed views, and partitioning. This can be used by on-premise customers to improve the performance of their Spira and KronoDesk instances.
We have had some questions asked about the TestRail migration tool. This KB provides some additional information about what is migrated and how the artifacts relate between SpiraTest and TestRail.
With a recent update to Google Chrome (v76), Chrome had the CSS engine was modified which would make the sidebar navigation folder tree to become unusable. This issue was resolved by Google with the release of Chrome 77
When you are installing SpiraTest, SpiraTeam, SpiraPlan or KronoDesk on a database server with a large 'model' database sometimes the install will fail because the initial Spira/KronoDesk database is not large enough to contain your model database. This article provides the solution
A customer asked us for some sample code that illustrated how you can retrieve a filtered list of test sets using the Spira API. This example includes sample code using the Spira v5.0 API.
When you use SpiraTest with GitLab, the synchronization plugin synchronizes some fields unidirectionally and other fields bidirectionally. To clarify the details, this article illustrates which fields are synched and in which directions.
Customers running Spira v5.0 or v5.1 may experience an issue where the system will let you create test case folders that point to one of their children as parent. This causes an infinite loop which will break the system. This article provides a solution to fix the issue (though we recommend upgrading to v5.4 to prevent it happening in the future).
One of our customers was reporting that their instance of our TestNG plugin was reporting a 502 Connection Reset by Peer error. We did some debugging with them, and the issue appears to be a bug inside some versions of the Java Virtual Machine (VM) itself.
Sometimes customers will contact us regarding questions as to why the execution status indicator of their test sets is not being updated (i.e. everything still looks as not run) even after running some of the test cases. This article explains why this might be the case and provides solutions.
Sometimes you create user accounts in SpiraTeam for real users to login and test the system. For example you may have a UAT (user acceptance testing) phase, or a crowdsourced testing event (like our Software Testing Bowl). You then want to turn over the data to a third party supplier, but you need to anonymize the users' personal information
Of the unique needs of a requirements and test management system when working in the Defense industry, specifically when designing, building, and testing mission systems, is the ability to link individual test steps to the requirements. Since v5 of SpiraTest, this has been possible inside the Spira user interface, however many customers have been looking for a way to map test steps to requirements in bulk using Excel.
If you have recently upgraded to Spira v5.x from an earlier version and get an error message saving artifacts that mentions 'XPKTST_ARTIFACT_CUSTOM_PROPERTY' then you may have some old artifact custom property records that are blocking the new item saving
A customer asked us if it was possible to create a version of the requirements traceability report that would not display each of the individual mapped test cases, but instead would give summary counts by priority.
We often get enquiries from customers looking to customize some of the reports in Spira. Although our support does not generally extend to writing such reports for customers (we have consultants and partners who would be happy to do it as a service), in this article we explain a common situation that we get asked about.
Most of the artifacts in Spira are "soft deleted", i.e. they are simply marked with a deleted flag, and can be recovered easily by a project administrator using the Project History Changes option to review the changes, filter by deletes and revert the change. However when a system administrator deletes a whole project, it physically deletes the project and cannot be undone.
We had a potential customer that was looking to generate simplified test result reports from SpiraTeam that had more details for each of the executed test steps, with full size screenshots displayed, rather than the small table cells that are in the small reports. This article contains an example of such a report.
Sometimes you want to override certain Rapise settings (e.g. the Command Interval) from within SpiraTest. For example you might to run one test set more slowly than other test sets because the environment is slower. This article explains how you can easily pass settings values from SpiraTest to Rapise.
With the establishment of the EU General Data Protection Regulation (GDPR), you now may need to find old SpiraTeam projects that are not active any more so that you can delete them and reduce unnecessary storage of personal data.
Some of our customers who have SpiraTest, SpiraPlan, and SpiraTeam installations wanted to know how you can remove the "News Feed" RSS widget from all users' dashboards since it was causing Spira to access the www.inflectra.com domain.
Customers sometimes ask us for a simple Release Notes report that can be used to display the list of new features and enhancements / fixed bugs in a specific release. We use a report like that ourselves to generate the Release Notes for our products (Rapise, SpiraTest, SpiraTeam, etc.). This article describes how you can create a similar report yourself
In some cases it is convenient to store tests in the same Git repository where source code of an application under test is located. For example, if you are using Visual Studio Team Services. From this article you will learn how to execute Rapise tests stored in a Git repository with SpiraTeam and leverage the power of SpiraTeam reporting and analysis features.
SpiraTeam has been designed to work with a variety of different software development methodologies, including several different flavors of agile, waterfall and hybrid. This articles describes one of the more popular waterfall methods called the V-Model and gives best practices for how to use SpiraTeam on such projects.
In the standard reports that come with SpiraTeam, we have the 'Detailed' reports that are designed to include a primary artifact (e.g. requirements) and then include tables that display lists of related items (e.g. Tasks, Incidents, etc.). By default, we only show some of the fields in these tables. This article explains how to display the value of specific custom fields in the tables when you customize the standard reports.
When you display a graph in the SpiraTeam reporting page, you can download a graph as a CSV file. Some customers have asked about ways to get the data making a REST call. This article explains the components of the API.
Sometimes you want to create a new custom report with a list of fields from SpiraTest that includes the date that a test cases was executed or the date that a defect was logged, but you don't want to clutter the report with the time part. Alternatively you want to join two tables on a date-time field where only a date comparison is needed.
This article enumerates the different skills you need to be self-certified at the training course: Spira iSP-100 fundamentals. The article includes the list of skills in a readable format as well as a downloadable spreadsheet that you can fill out.
This article explains the process for running Selenium WebDriver test
scripts written in C# using NUnit, RemoteLaunch and SpiraTest.
A couple of our customers have run into a situation where the new font-based glyph icons that we're using in Spira 5.0 don't display. This is usually due to a configuration issue within IE itself, this article provides the recommended solution.
Sometimes when you are using the SpiraTeam Importer for IBM Rational DOORS, you will get a DXL Runtime Error. This article explains the cause and provides the appropriate solution.
This article describes the process and provides an example for accessing the Spira v4.2 REST API to get a filtered list of test cases in a release.
A customer asked us the following question: "I run an automated test suite consisting of the same 250 tests every night. I'd like to be able to run a report in the morning that shows me the tests that failed, but had passed the previous night. How can I accomplish this using the reporting mechanism ??"
This article explains the process for running Selenium WebDriver test scripts written in Java using TestNG, RemoteLaunch and SpiraTest.
When you use our SOAP or REST web service APIs
you will often times want to retrieve a filtered list of data. This is done by using the RemoteFilter that
lets you query the list of requirements, test cases, tasks, incidents, etc. and pass in the field to be filtered. This article includes the list of standard fields that you can use in the RemoteFilter.
If you have upgraded from Spira v3.2 to v4.0 you may receive a Foreign Key violation error message when you try and create a new project. We have identified the cause and will be adding a fix to patch 003. This article describes an immediate workaround.
When using the Spira Add-In for NUnit that allows you to have NUnit tests report back automatically against test cases in Spira you may run into an issue where the results do not report back and no errors or warnings are displayed.
This knowledge base article describes how to connect to the SpiraTest, SpiraPlan & SpiraTeam 4.x SOAP web services using Java code. It assumes that you've generated the SOAP proxy classes using JAX-WS. If you need to download pre-compiled versions of the classes, they can be downloaded from this knowledge base article.
This knowledge base article describes how to connect to the SpiraTest, SpiraPlan & SpiraTeam SOAP web services using Java code. It assumes that you've either generated the SOAP proxy classes using JAX-WS or are using the pre-compiled ones attached to this KB article.
When installing Spira on SQL Server 2012 (any edition) using Windows Authentication, you may receive an error message "Cannot Create User" (or similar) during the installation. This is because of a configuration change in SQL Server 2012 (as opposed to earlier versions). This article explains the step needed to prepare SQL Server 2012 for installing Spira v3.x. Newer versions of Spira will not need this step as the installer has been updated.
This article describes the steps for importing data from an Excel spreadsheet into SpiraTeam. You can use this to import requirements, test cases, tasks, incidents and releases.
This knowledge base article describes how to connect to the SpiraTest, SpiraPlan & SpiraTeam SOAP web services
using .NET code written in C#. The code assumes that you're using Visual Studio 2008 or later and are using the newer .NET 3.0+ Windows Communication Foundation (WCF) "Add Service Reference" rather than the older .NET 2.0 ASMX web service client.