KronoDesk includes a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. With support for custom fields and workflows you can create different support processes for your different products.
KronoDesk makes it easy for your customers to submit help desk tickets, attaching files and screenshots, making it easy for your support agents to reproduce issues and provide help.
Your support agents can use the powerful sorting, searching and filtering features to track and manage their assigned tickets.
The ticket editing screen lets your customer agents quickly and easily respond to custom help desk tickets. The system allows them to add notes, view the change history, attach documents and update the fields based on the workflow.
Questions? email or call us at +1 (202) 558-6885
SpiraTest combines test management, requirements traceability & bug-tracking
SpiraTeam brings your teams together, managing the entire application lifecycle
SpiraPlan lets you manage your programs and portfolio of projects like never before
Orchestrates your automated regression testing, functional, load and performance
The ultimate test automation platform for web, mobile, and desktop applications
The help desk system, designed specifically for software support teams
Cloud hosted, secure source code management - Git and Subversion
Let us deal with the IT pain so you don't have to
For those that need to, install any of our tools locally
Customers use our tools to help automate repetitive tasks and streamline their business processes using our Robotic Process Automation (RPA) solutions.
If you can't find the answer you're looking for, please get in touch with us: over email, phone, or online.
We provide a number of resources to help customers learn how to get the most out of our products, with free online resources, virtual classrooms, and face to face.
Events are a big part of our awesome customer service. They are a chance to learn more about us, our products, and how to level up your skills with our tools.
Please contact us with your questions, feedback, comments, or suggestions. We'll get back to you as soon as possible.
When you need additional assistance (be it training, consulting, or integration services) our global certified solution provider partner network is ready to help.
At Inflectra, we are fully committed to provide our customers with the very best products and customer service.
We want to help developers extend and customize our tools to fit in with their needs. We provide robust APIs, sample code, and open source projects.