The customer support forums allow you to create different support forum categories for different products and customer needs. The system remembers which forums you have read and highlights any that have new threads or messages
The system displays the list of threads in each forum together with the number of replies and views. The system remembers which threads you have read and highlights any that have new messages.
The thread details page displays the original message together with a threaded list of customer and support agent replies. Users can subscribe to the thread/forum as an RSS feed.
SpiraTest combines test management, requirements traceability & bug-tracking
SpiraTeam brings your teams together, managing the entire application lifecycle
SpiraPlan lets you manage your programs and portfolio of projects like never before
Orchestrates your automated regression testing, functional, load and performance
The ultimate test automation platform for web, mobile, and desktop applications
The help desk system, designed specifically for software support teams
Cloud hosted, secure source code management - Git and Subversion
Exploratory testing capture tool that automatically records your testing activity
Customers use our tools to help automate repetitive tasks and streamline their business processes using our Robotic Process Automation (RPA) solutions.
If you can't find the answer you're looking for, please get in touch with us: over email, phone, or online.
We provide a number of resources to help customers learn how to get the most out of our products, with free online resources, virtual classrooms, and face to face.
Events are a big part of our awesome customer service. They are a chance to learn more about us, our products, and how to level up your skills with our tools.
Please contact us with your questions, feedback, comments, or suggestions. We'll get back to you as soon as possible.
When you need additional assistance (be it training, consulting, or integration services) our global certified solution provider partner network is ready to help.
We want to help developers extend and customize our tools to fit in with their needs. We provide robust APIs, sample code, and open source projects.