KronoDesk includes an extensive library of printable reports and graphical charts. The reports can be customized through extensible XML based report templates. The supported report formats include: MS-Word, MS-Excel, HTML, Adobe Acrobat and XML.
KronoDesk allows you to build a customized reporting dashboard featuring your frequently-used graphs, charts and reports:
The data behind the graphs can be displayed and exported to a CSV/Excel file:
In addition to the reporting center, all customer support agents and managers can export their assigned tickets to Excel or other spreadsheet tool with a single click: