KronoDesk includes an extensive library of printable reports and graphical charts. The reports can be customized through extensible XML based report templates. The supported report formats include: MS-Word, MS-Excel, HTML, Adobe Acrobat and XML.
KronoDesk allows you to build a customized reporting dashboard featuring your frequently-used graphs, charts and reports:
The data behind the graphs can be displayed and exported to a CSV/Excel file:
In addition to the reporting center, all customer support agents and managers can export their assigned tickets to Excel or other spreadsheet tool with a single click:
KronoDesk can produce printable reports, documents and spreadsheets from the data in the system using the rich library of standard reports. The formats supported include MS-Word, MS-Excel, Adobe Acrobat PDF, HTML and XML.
Each report can be configured by users, with the option to include different elements, filter by any of the built-in or custom fields, and sort a variety of different options.
The generated reports are designed to be customer-ready and make it easy to manage your compliance and reporting needs as well perform business intelligence and data analytics on your support organization.
SpiraTest combines test management, requirements traceability & bug-tracking
SpiraTeam brings your teams together, managing the entire application lifecycle
SpiraPlan lets you manage your programs and portfolio of projects like never before
Orchestrates your automated regression testing, functional, load and performance
The ultimate test automation platform for web, mobile, and desktop applications
The help desk system, designed specifically for software support teams
Cloud hosted, secure source code management - Git and Subversion
Exploratory testing capture tool that automatically records your testing activity
Customers use our tools to help automate repetitive tasks and streamline their business processes using our Robotic Process Automation (RPA) solutions.
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We provide a number of resources to help customers learn how to get the most out of our products, with free online resources, virtual classrooms, and face to face.
Events are a big part of our awesome customer service. They are a chance to learn more about us, our products, and how to level up your skills with our tools.
Please contact us with your questions, feedback, comments, or suggestions. We'll get back to you as soon as possible.
When you need additional assistance (be it training, consulting, or integration services) our global certified solution provider partner network is ready to help.
We want to help developers extend and customize our tools to fit in with their needs. We provide robust APIs, sample code, and open source projects.